KOFO ADAFIN

IRON MOUNTAIN

Director of Operations - West | July 2022 - November 2025

• Owner of $103M multi-region P&L, responsible for warehouse, field, fleet operations, safety, quality, and operational strategy.
• Developed standardized SOPs network-wide, reducing vehicle accidents 50%, increasing throughput 15%, and lowering damaged items 27%.
• Developed 3 Senior Operations Managers into regional leaders, improving cross-regional communication and operational efficiency.
• Automated enterprise reporting across 5 regions via Sisense SQL, saving ~4% of labor hours weekly.
• Prepared and delivered WBR and MBR executive reporting across regions, enabling data-driven decision making.
• Strategically consolidated inventory from 7 warehouses into 2, reducing complexity, cutting costs 12% YoY, and increasing warehouse utilization 24%.
• Hired and deployed new warehouse teams to manage Makespace and Callbox acquired customers across 8 warehouses in 90 days, boosting revenue 33%.
• Assumed enterprise-level Safety Director responsibilities and managed all 3PL contracts and vendor relationships during post-acquisition integration.
• Led enterprise-scale post-acquisition operations integration in 2023, defining consolidated operational strategy across systems, processes, and teams.

CLUTTER INC.

Regional Manager - Southern California | January 2020 - July 2022

• Owner of $23M P&L across warehouse, field, and fleet teams, accountable for safety, service delivery, and operational performance.
• Achieved efficiency gains across field and warehouse operations, reducing OPEX 30% within 4 months.
• Maximized warehouse utilization, achieving 97%+ fullness across all 3 Southern California facilities.
• Reduced workers’ compensation claims by 32% in 2020 and 80% YoY in 2021 through enhanced training and safety audits.
• Drove growth of Moving product, doubling orders MoM for 6 months while maintaining CSAT >85% and NPS >60.
• Decreased transfer timeline by 65% for newly acquired SHED customers, ensuring seamless transitions and a 9% revenue increase.
• Audited operational materials, renegotiated vendor pricing, and standardized processes to reduce costs and damage.

AMAZON.COM

• Owned $34M P&L for LAX5 warehouse facility, ensuring efficiency, profitability, customer experience, and safety.
• Achieved top 20% financial performance among manual sort centers.
• Site finished in top 5 for delivery quality during 2018 peak season.
• Managed 1,000+ associates during peak, optimizing staffing and operational efficiency.

Senior Operations Manager - West Region Amazon Fresh Multi-Site Leader

• Oversaw $67M P&L across multiple warehouse facilities, ensuring efficiency, safety, and profitability.
• Reduced total costs, all 3 buildings ranked top 5 in performance.
• Launched LAX6 Amazon Fresh site, second-best performing building in 4 months, increasing revenue 16%.
• Improved inbound quality: +17% vendor on-time arrival, -3% shrink, managing $20M+ inventory daily.

Senior Operations Manager - ONT4 Amazon Fresh Site Leader

• Oversaw $22M P&L, ensuring efficiency, profitability, customer experience, food safety, and operational safety.
• First Amazon Fresh site to meet CEO-set productivity targets, enabling national Fresh expansion.

Pathways Operations Manager - ONT7 Amazon Pantry Site Leader

• Reduced site VCPU from $0.71 to $0.39 through process optimization.
• No recordable incidents in 2015, injury rate down 14% YoY.
• Managed facility closure with zero job losses.
• Improved throughput 25% YoY, reduced variable costs 29%.

Pathways Operations Manager - IND1 Amazon Fulfillment Inbound Shift Leader

• Led large IB shift with 800+ team members, optimizing efficiency and quality.
• Mapped 1.5M+ bins for better network peak planning and utilization.
• Implemented Control Chart POC, reducing "No barcode defects" by 20% during PID launch.

GENERAL ELECTRIC

Quality Team Technical Co-op, Bloomington, IN

• Automated defect tracking, saving 2% man-hours per day, increasing yield 5%.
• Improved productivity 2% via process improvements on the manufacturing floor.
• Attained ISO 9001 Internal Auditor Certification, ensuring compliance with international standards.

WYDE CORPORATION

Project Manager & Software Development Consultant, Eagan, MN

• Implemented project recovery strategies to save a failing $4M project.
• Led cross-functional team to deploy reinsurance modules, improving workflow processes.
• Created custom insurance software solutions using object-oriented programming.
• Developed customized modules for 5 cross-functional projects using agile methodologies.

INTERNATIONAL BUSINESS MACHINES

Hardware Design Engineer & EDA Tool Developer Co-op (5 Rotations), Rochester, MN

• Improved engineering efficiency, reducing script run times 98% for faster project turnaround.
• Integrated multiple functions into XBOX 360 & PS3 core teams, streamlining EDA workflows.
• Created hierarchical plotting script for PDS tool suite, increasing design accuracy.
• Developed Verilog test benches to verify VHDL behavior models of ASIC cores for national defense projects.